From browsing to boarding, with a specialist beside you
SMT Escape pairs curated Korea tours with trusted partner agencies. Here is exactly how a trip comes together — and why booking through an agency works in your favor.
From the first look to the boarding gate
Seven steps, start to finish — including the ones where we come back to you.
Choose
Steps 01–03 · nothing is owed yet
Choose
Steps 01–03 · nothing is owed yet
-
Step 01
Pick your trip
Look through our curated South Korea tours, compare what is included, and pick the departure date that fits your leave. Every date and price you see is live.
You — Choose a package and a date. · Us — We keep the catalog honest — real departures, real seats, real prices.
You — Choose a package and a date. Us — We keep the catalog honest — real departures, real seats, real prices.
-
Step 02
Set up your account
Making an account takes a minute. We email you a six-digit code to confirm your address, and that inbox becomes where every update about your trip arrives.
You — Enter your email, then the six-digit code we send you. · Us — We send the code, check it, and create your account only once it matches.
You — Enter your email, then the six-digit code we send you. Us — We send the code, check it, and create your account only once it matches.
You hear from us · Your six-digit code, by email, straight away.
-
Step 03
Send your request
Tell us who is traveling and when, then choose the partner agency you would like to look after your trip — or ask us to match you with one. Your request goes straight to that agency.
You — Pick your travelers, your date and your agency. · Us — Every agency you can pick has been vetted by us first.
You — Pick your travelers, your date and your agency. Us — Every agency you can pick has been vetted by us first.
You hear from us · Your request appears in your portal straight away.
Your trip exists. Nobody has your money yet.
Confirm
Steps 04–05 · your seats become yours
Confirm
Steps 04–05 · your seats become yours
-
Step 04
Your agency takes it on
An agent at your agency accepts your request and becomes your named contact. Our team then approves the reservation, which sets your payment schedule in writing.
You — Nothing — we will tell you the moment it is accepted. · Us — A real agent takes ownership, and we confirm your schedule before anything is due.
You — Nothing — we will tell you the moment it is accepted. Us — A real agent takes ownership, and we confirm your schedule before anything is due.
You hear from us · Request accepted, with your booking code — in your portal and by email.
-
Step 05
Confirm it with your down payment
Your agency walks you through the down payment and sends the proof to us. Once we have checked it, your booking is confirmed and your seats are yours.
You — Send the down payment through your agency. · Us — We check every payment by hand before confirming — and email you when it clears.
You — Send the down payment through your agency. Us — We check every payment by hand before confirming — and email you when it clears.
You hear from us · Booking confirmed, and a receipt for each payment, by email.
Confirmed. Your seats are yours — now we get you ready.
Travel
Steps 06–07 · we get you ready, then you go
Travel
Steps 06–07 · we get you ready, then you go
-
Step 06
We get you ready
Your agency collects your travel documents, sorts out your visa paperwork and confirms where you will stay. Closer to departure the traveler list is locked so names stop changing — and everything sits in your portal while it happens.
You — Upload your documents when your agency asks. · Us — We check each one, chase what is missing, and confirm your rooms.
You — Upload your documents when your agency asks. Us — We check each one, chase what is missing, and confirm your rooms.
You hear from us · A note whenever a document comes back to you, or the whole set is approved.
-
Step 07
Departure day
You travel. Your agent stays your contact right through the trip, and your booking closes out afterwards — with everything still in your portal if you need it.
You — Pack. Show up. · Us — We stay reachable until you are home.
You — Pack. Show up. Us — We stay reachable until you are home.
You hear from us · A final note when your booking is completed.
Nothing happens in silence
Every turn your booking takes already reaches you automatically. Here is exactly where each one lands.
In your portal
- Request accepted
- Reservation approved
- Payment confirmed · payment rejected
- Documents returned · documents approved
- Hold expiring
- Booking cancelled · reinstated · completed
Also straight to your inbox
- Request accepted, with what is due
- Booking confirmed
- Payment received
- Request declined, with the reason
The moments that matter also reach your inbox — everything else waits for you in your portal.
Booking through SMT Escape means
- A named agent A real person at your partner agency looks after your booking and answers your questions.
- Confirmed departures You only travel on departures your agency has confirmed — no guesswork about whether a date is really going ahead.
- Secure payment through SMT Payments are handled through the SMT platform and verified before your booking is confirmed.
- Everything in one portal Track your trip status, payment schedule and travel documents from your client portal, any time.
Once your agency approves your request, a down payment confirms and secures your trip, and preparations begin. The balance is settled with your agency ahead of travel. Specific amounts and schedules are set by your booking terms.
Still wondering?
Each one is pinned to the step it belongs to.
Who you are traveling with
Korea Smart Travel, Inc.